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Privacy Policy

Data Protection — GDPR Compliant

01 Data Controller

The data controller for personal information collected on darcus.fr is DARCŪS, independent private VTC driver, headquartered at 1 traverse des Remmailleuses, ZA Saint-Claude, route des Plages, 83990 Saint-Tropez, France. SIRET: 332 777 747 000 20 — EVTC: 083 240 100.

For any question regarding the protection of your data, you may contact us at the address above.

02 Data Collected

In the course of our business, we collect the following information:

  • Identity — First name, last name
  • Contact details — Phone number, email address
  • Booking data — Pick-up and drop-off locations, dates, number of passengers, type of service requested
  • Communications — Content of messages exchanged via the form, WhatsApp, email or phone
  • Browsing data — Technical cookies required for the site to function (see article 7)

No sensitive data (origin, religion, health, political opinions) is collected.

03 Purposes of Processing

Personal data is collected and processed for the following purposes:

  • Processing quote and booking requests
  • Providing the transport services ordered
  • Invoicing and accounting management
  • Communicating with the client before, during and after the service
  • Complying with legal and regulatory obligations applicable to VTC

04 Legal Basis

Data processing relies on the following legal grounds:

  • Performance of the contract — For data required to deliver the service (identity, contact, trip information)
  • Legal obligation — For data required by VTC regulations and tax legislation (invoice retention)
  • Legitimate interest — For customer relationship management and responding to enquiries
  • Consent — For non-essential cookies (if applicable)

05 Data Recipients

Your personal data is intended exclusively for DARCŪS and is never sold, rented or transferred to third parties for commercial purposes.

However, it may be transmitted to:

  • Our form submission provider (Web3Forms) for receiving requests via the site
  • Our accountant and the tax administration, in compliance with legal obligations
  • Competent authorities, in case of judicial request

06 Retention Period

Data is retained for durations appropriate to its purpose:

  • Contact data and unconverted enquiries — 3 years from last contact
  • Client data — 5 years after the end of the commercial relationship
  • Invoicing data — 10 years (tax obligation)
  • Onboard audio/video recordings — Retained in compliance with VTC regulations, and only in case of reported incident

07 Cookies

The darcus.fr website uses only strictly necessary technical cookies (language preference storage, consent banner management). No advertising or behavioural tracking cookies are set.

You may configure your browser to refuse cookies at any time.

08 Your Rights

Under the General Data Protection Regulation (GDPR) and French data protection law, you have the following rights:

  • Right of access — Obtain confirmation that your data is processed and receive a copy
  • Right to rectification — Correct any inaccurate or incomplete data
  • Right to erasure — Request the deletion of your data, subject to legal retention obligations
  • Right to restriction — Request temporary suspension of processing
  • Right to portability — Receive your data in a structured, readable format
  • Right to object — Object to the processing of your data on legitimate grounds
  • Right to withdraw consent — At any time, for processing based on consent

To exercise these rights, write to laurentdarco.vtc@gmail.com. A response will be provided within 30 days maximum.

09 Security

DARCŪS implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure:

  • Encrypted communications (HTTPS/TLS)
  • Data access restricted to the sole authorised person (the driver)
  • Secure storage of correspondence and documents
  • Absolute professional discretion

10 Complaint to the CNIL

If, after contacting us, you consider that your rights are not respected, you may lodge a complaint with the French Data Protection Authority (CNIL):

  • Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
  • Website: www.cnil.fr

11 Changes

This privacy policy may be updated at any time to reflect legal changes or DARCŪS practices. The date of last update is shown at the top of the page. We invite you to review it regularly.